OFFICE MANAGER & CO-OWNER
Since 1986 Lois has been working in the financial services industry where her attention to detail and genuine regard for paperwork has made her an indispensable office manager. From answering the phones to filling out the paperwork, Lois ensures that things are done right and completed on time. She keeps client files updated and stored electronically, has mastered QuickBooks for the financial record keeping and tax planning of the firm, and takes pride in her ability to keep the business safe and compliant. As a licensed health and life insurance professional, Lois co-founded Family Financial in 2004 and regularly attends conferences with her husband and co-owner Dave Stellpflug to stay current with the industry’s ever-changing rules.
Most of all, Lois enjoys getting to know the clients. As part of the firm’s mission to always do the best they can for the clients they serve, she sees to it that everyone is made to feel welcome and treated like a member of the family.
Before becoming the office manager for Family Financial, Lois served as an office manager for another family business, working alongside her dad and brothers. As a mother to four kids and grandmother to eleven precious grandchildren, she and her husband are members of the St. James the Greater Parish in Eau Claire. When not in the office or helping with the grandkids, Lois can be found camping in her RV or fishing and relaxing on the lake.